China moves faster than the deck on your screen. Land here and see it work for yourself.
Operator-led programmes for executives who want a working view of the Chinese market. eCommerce, AI, retail, content, distribution. Three to five days inside the system that actually runs them.
We design the programme, lead it, and stay with you afterwards.
Twenty years running flagship stores, content campaigns and platform partnerships in China. The team that operates the market designs the trip and walks you through it. No subcontracted tour operator in the middle.
- What you can expect
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Operator-led, not tour-led
The people running the sessions run accounts on the same platforms. You ask what works, they answer with last week’s campaign.
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Working access, not staged tours
Platform reps, MCN heads, brand operators. Most join because we work with them already. You see backend dashboards and live numbers where the company allows it.
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A custom plan, not a slide deck
A workshop on day three or four turns what you saw into actions for your category, your budget and your team. We finalise it in writing after you fly home.
Four formats, one programme
Every expedition mixes the same four pieces, weighted to your brief. Plus cultural context sessions and structured networking with the other six to ten participants in the group.
Expert dialogues
Sessions with the people running platforms, brand accounts and creator agencies. The room is in the room.
- Platform account managers
- Brand operators in your category
- MCN agency leads and creator managers
Company visits
Walk through working operations. Press tours are not the goal. Backend systems where access permits.
- Platform operation centres
- Content production and livestream studios
- AI, retail tech and fulfilment companies
Store walks
Consumer behaviour, payment flows and retail technology observed live, not reported.
- Flagship and new-retail stores
- Smart retail and O2O formats
- Tier 3 districts where mainstream brands miss
Workshops
Convert what you saw into a working plan for your category, your budget and the team that has to ship it.
- Platform and channel evaluation
- Content and AI assessment
- Budget, KPI and 12-month roadmap
Four tracks to run as is, or recombine to fit your brief
Every expedition is custom. These four tracks show the shape of a week on the ground. Swap days, add days, or split the trip across two visits six months apart.
eCommerce and digital
The platforms that own 80 percent of consumer transactions. How they work, what they cost, what the operators actually do day to day.
You are six to eighteen months from launch, or already on the platforms and looking for a sharper read. You want to see the operators, the studios and the dashboards behind the public case studies.
- Tmall Global and JD Worldwide operations centres
- A working brand running cross-border and domestic flagship
- Douyin content production and livestream sets
- MCN agency managing creator portfolios in your category
- Platform account managers on mechanics and economics
- Digital media buyer on category CAC and conversion benchmarks
AI and technology
Inside the AI systems running content, commerce, retail and logistics in China. Operators, not vendors.
You lead a transformation initiative, or own a digital P&L. You want to see what AI actually delivers in production, with cost figures and operating results attached.
- AI content production company running at scale
- Recommendation systems inside a working eCommerce operator
- Customer service centre with AI agents in Mandarin
- Smart retail stores running computer vision
- Warehouse with robotics and machine vision in production
- Privacy and compliance advisor on PIPL and data flow
Retail and consumer
Behind the platforms, the actual stores and shoppers. New retail, smart formats and tier 3 city dynamics.
Your category leans physical, or you want to understand the consumer who decides before they ever show up on Tmall.
- Flagship brand stores and new-retail concepts
- Smart retail formats with cashless flow and computer vision
- Shopping districts and high-street traffic at peak hour
- Tier 3 city visit to study mainstream demand
- Retail innovation lead on O2O integration
- Consumer research team on segmentation by city tier
Content and creators
The engine behind content commerce. Studios, agencies and the creators who actually make it work today.
Your campaigns rely on creators, or your category is moving from search to content commerce. You need to know who to work with and how the deals are written.
- Two live livestream sessions on Douyin and RED
- MCN agency with creator roster and rate cards
- Content production company on the creative pipeline
- Top creator interview on tier strategy and category dynamics
- Platform manager on content distribution mechanics
- Brand operator on KOL versus KOC versus brand-led content
Where the programme actually happens
Shanghai for the platforms and the agencies, with day trips and extensions where the brief calls for it. Most groups visit one or two cities.
Shanghai
Commercial HQ for almost every brand in China. Tmall, Pinduoduo, the agencies, the studios. Most expeditions start here.
Hangzhou
Alibaba’s home base. Tmall and Taobao operations, livestream commerce hubs, and the MCN ecosystem in the Yangtze delta.
Shenzhen
Tencent and the tech belt. WeChat, hardware, AI labs and the retail innovation that travels back into Shanghai a year later.
Beijing
Luxury, traditional retail and brand HQs. Useful when the category leans premium or government adjacent.
The week is half the value. The thirty days after it land the rest.
Most groups remember the visits. The follow-up is what changes the meeting you walk into when you get home.
A working plan for your team
The workshop on day three or four turns what you saw into a draft plan for your category. We finalise it in writing after you fly home, then walk your team through it on a follow-up call once they have read it.
- 0 from departure to written report
- 0 operators behind the network
Briefing pack
Pre-trip reading, contact list and category context. Sent fourteen days before you fly.
Live transcripts
Working notes from every expert session, translated and shared the same evening.
Contact directory
Operators, platform reps and creators you met, with the introductions kept warm.
Follow-up call
A sixty-minute Q&A with the operator who led the trip, four weeks after you land.
Twenty pragmatic questions before you commit
Programme, logistics, cost, access, audience and what happens after. Filter by topic.
Programme How customised is the programme?
Every expedition is built around the brief you send us. Kick-off call, draft agenda within five working days, two rounds of iteration before we lock it in. Fixed-track templates exist for teams that want a faster setup, but most clients run a fully custom programme.
Programme Can you focus on our specific industry?
Yes. We have run expeditions for beauty, fashion, food and beverage, automotive, luxury, home, mother and baby, pet and health. Visits, operators and case studies are picked for your category, not pulled off a generic shelf.
Programme What does a typical day look like?
Nine to seven. One expert session and one company visit in the morning. A store walk or second visit in the afternoon. Day four or five is a workshop. Evenings are open unless you book a networking dinner.
Programme Can we bring our agency or partners?
Yes. Roughly a third of groups bring their lead agency, technology partner or distributor along. It helps align the whole working team on what is realistic and what is not, which is half the value of the trip.
Logistics How long are the programmes?
Three to five days is standard. We can run two-day focused programmes on a single topic, like Douyin commerce, or extend to seven or eight days for multi-track briefs that span two cities.
Logistics When is the best time to come?
March to May and September to November. Avoid Chinese New Year in late January or February, Golden Week from October 1 to 7, and the days around 618 in June and Double 11 in November. Operations stretch during festivals and access drops.
Logistics Which cities do you cover?
Most programmes anchor in Shanghai with optional days in Hangzhou for the Alibaba ecosystem or Shenzhen for technology and AI. Beijing for luxury and traditional retail. Tier 3 city visits available with two days of additional planning.
Logistics Do I need to speak Mandarin?
No. Professional interpretation runs throughout, for every expert session, company visit and store walk. Interpreters are briefed on your category in advance so the technical vocabulary lands clean.
Logistics What is the group size?
Six to ten people. Eight is the sweet spot. Smaller groups get tighter access during company visits and more airtime in expert sessions. We do not run programmes for larger groups.
Cost What does it cost?
Per-person pricing scales with group size, depth and number of cities. Half-week single-city programmes typically start in the high four figures per person in euros. Multi-city deep dives with AI access run higher. We quote against the actual brief, not against a price list.
Cost What is included?
The full programme: company visits, expert sessions, store walks, workshops, professional interpretation, all in-China ground transport between sites, working materials and the post-trip report. Flights and hotels are not included by default.
Cost Can you handle flights and hotels?
Yes, as an add-on. We work with hotel partners in Shanghai, Hangzhou and Shenzhen, mostly in the Bund or Jing’an corridor for Shanghai. Some clients prefer their own corporate travel team. Either works.
Cost What are the payment terms?
Fifty percent on signature to confirm dates and lock in the company visits. Balance due thirty days before departure. Wire transfer in USD or EUR for overseas clients, RMB for domestic.
Access Which companies and platforms do you bring in?
Account managers and category leads from Douyin, Xiaohongshu, Tmall, JD, WeChat and Pinduoduo, depending on the brief. Brand operators in your category. MCN agencies. AI and retail tech companies. The roster shifts with the agenda.
Access Can we visit specific companies we have in mind?
Tell us in the kick-off call. Where we have a working relationship, we arrange the visit. Where we do not, we say so. Some companies decline visits for confidentiality reasons. We will tell you which.
Access How much real access do we get?
Working dashboards, backend systems and live campaign data where the company allows it, which is more often than not because we already operate with them. You will see numbers that do not appear in any public deck.
Access Can we record sessions or take photos?
Photos in public spaces and most visits, yes. Recording is decided session by session. Some experts speak more openly off the record, and we respect that. Your post-trip report captures what was said.
Audience Who typically joins?
C-suite executives, eCommerce and marketing directors, digital transformation leads, brand managers, agency principals. Most groups mix senior decision-makers with operators who will execute. That mix is part of what makes the workshop work.
After What happens after the expedition?
A written report within thirty days summarising what we saw and what we recommend for your specific category. Slide deck, contact directory of everyone you met, and a sixty-minute Q&A call with the lead operator four weeks after you land.
After Can we engage Beyond Border Group for follow-up work?
Yes, but it is not the default. About a third of clients work with us afterwards on market entry, store operations or advisory. The expedition is sold on its own merits, without an attached pitch.
Thinking about an expedition for your team?
Tell us the brief, your industry and the cities you want to cover. A senior member of the team replies within one working day with a draft programme and a timeline. You will not get an auto-responder.